We are looking for a German-speaking Key Account Manager to our Oslo office!

Are you also passionate about building strong client relationships in an innovative tech company? Then you might be the one we are looking for!

Fotoware is a Norwegian software company that develops and delivers advanced and innovative Digital Asset Management (DAM) solutions to customers in 40 countries worldwide. We are proud to work with some of the world’s leading brands and organizations, such as the Financial Times, Marks & Spencer, London Metropolitan Police, and many more. Together, we enable people and organizations to do more with their content.

Who are we looking for?

As our Key Account Manager, you will be responsible for managing and nurturing relationships with our clients while driving growth, with a focus on the DACH region.

Key Responsibilities:

• Account Management: Build and maintain strong relationships with clients, acting as a trustworthy advisor, driving customer success.
• Portfolio Growth: Drive growth within the existing customer base by identifying and leading opportunities to expand product usage, drive account expansion and increase value.
• Sales metrics: Identify areas of improvement to meet sales quotas, forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Deal shaping: Negotiate pricing and rebates/ uplift within the guidelines of standard terms and conditions, balancing customer needs with company objectives.
• Team Collaboration: Partner with cross-functional teams to deliver customized solutions that meet client objectives.
• Technical Expertise: Utilize your technical acumen to thoroughly understand client needs and showcase Digital Asset Management solutions effectively.

In your application we will be browsing for:

We are looking for a proactive person who can tackle complex challenges, a large number of customers, develop strategic account plans and collaborate with internal teams to deliver exceptional solutions.

•  Preferred: Over 5 years of experience in account management and technical sales, or equivalent relevant background. 
• Communication & Negotiation: Strong negotiation and communication skills in global markets.
• Team Player: An open-minded, team-oriented, and target-driven mindset.
•  Growth-Mindset: Eager to learn, grow, and embrace new challenges.
• Proactive: Self-driven and skilled at managing time and tasks effectively.
• Strategic mindset: Ability to develop long-term strategies and maximize account value.
• Passionate: A true passion for sales and delivering excellent customer experience.
• Language Skills: Native/fluent in German, fluent in English.

Why join us?

• Innovative Work: Exciting projects with a talented, diverse team.
• Work-Life Balance: Enjoy flexible working hours and hybrid options to balance career and personal life.
• Competitive Compensation: Receive a competitive salary and benefits package that supports your well-being.
• Growth Opportunities: Benefit from continuous learning and professional development to advance your career.
• Great Culture - be part of a warm, welcoming environment where creativity and teamwork thrive. Enjoy your morning or afternoon coffee in our cozy kitchen area, always stocked with snacks and fresh fruit, and connect with colleagues in a relaxed, friendly atmosphere.

To succeed in this role, you should identify with our values: Responsible, Caring, Innovative, and Passionate. These values shape how we work, collaborate, and create technology that makes a difference.

Do you feel this role aligns with both your expertise and your personality? If you’re excited about the opportunity to make an impact and thrive in a supportive environment, we’d love to hear from you!

If you have any questions, please don`t hesitate to contact Cathrine Wessel, Head of Commercial: cathrine.wessel@fotoware.com/+47 932 111 57.